Excellence in Hotel Service Communication

MMCall facilitates customer service in terms of speed and reliability as well as discreet communication between staff. Create an exceptional guest experience with instant response times and seamless coordination across all hotel departments.

The Solution

🛎️

Guest Call Points

The table caller at the customer’s point (table, umbrella, room, lounge area, etc.).

Staff System

Vibrating wristwatch for staff (maids, maintenance, gardener, concierge, etc.).

🎛️

Control Panel

Wireless control panel for sending commands to the staff (reception, manager, maitre d’, F&B etc.).

Hotel-Wide Coverage

The system can be used across all hotel departments and facilities.

🍽️
Restaurant

Fine dining & casual service

🏊
Pool Bar

Poolside service excellence

🏖️
Beach

Beachfront hospitality

📊
Conference Rooms

Event & meeting support

💆
Spa

Wellness & relaxation

🧹
Housekeeping

Room service & maintenance

Service Request Procedure

Simple and efficient guest-to-staff communication.

1
🔔
Service Call

For any service press the “call” button.

2
💳
Bill Request

For bill press the “bill” button.

3
📡
Staff Notification

The control panel immediately informs the staff with a message on the wristwatch.

4
🎯
Direct Command

Direct command to staff with 4 buttons for different service types.

Net Benefits

Immediate service at any time

🚀

Immediate staff response

😌

Relaxed atmosphere

🎤

Distinctive and direct “speaker” inclination in the conference space

📈

Increase staff efficiency

Highlighting the specificity of the business

📳

Distinctive communication with a vibrating clock compared to existing means (e.g. radios)

📍

Staff are informed of tasks where they need to act wherever they are

💰

Zero communication costs

💧

The push button is water resistant so you can use it outdoors

🏨

Ready to Transform Your Hotel Service?

Join the leading hotels that have elevated their guest experience with MMCall.